The SDR role is focused on prospecting and qualifying inbound and outbound leads to generate discovery meetings for account executives. SDRs adhere to a structured outreach cadence and maintain CRM accuracy to drive top-of-funnel growth.
Primary duties include:
- Researching target accounts and mapping buying-group stakeholders
- Executing multi-touch sequences (email, phone, LinkedIn) to secure meetings
- Qualifying leads against defined criteria (budget, authority, need, timing)
- Updating CRM records and activity logs with call notes and outcomes
- Collaborating with Marketing on content and messaging to improve response rates
Success is measured by the number of meetings booked, SQL conversion rate, and quota attainment. Ongoing coaching and call-recording reviews support continuous skill improvement.